Rates survey 2011: Overall Client Satisfaction Ratings

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Rates survey 2011: Overall Client Satisfaction Ratings

Overall Client Satisfaction Ratings

Ability to deal with large transactions/volumes
Back-office capabilites
Economic research
Electronic execution/trading platform
Liquidity consistency
Market research/strategy
Pricing
Sales coverage/client service

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Euromoney Rates survey 2011: Results index

Ability to deal with large transactions/volumes
2011 Entity Score
1 HSBC 5.92
2 Goldman Sachs 5.90
3 Barclays Capital 5.89
4 RBS 5.85
5 Deutsche Bank 5.84

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Back-office capabilities
2011 Entity Score
1 HSBC 5.53
2= Barclays Capital 5.44
2= BNP Paribas 5.44
2= UBS 5.44
5 JPMorgan 5.43

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Economic research
2011 Entity Score
1 Goldman Sachs 5.86
2 JPMorgan 5.70
3 Barclays Capital 5.66
4 Nomura 5.58
5 HSBC 5.53
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