Rates survey 2012: Client satisfaction ratings

March 06, 2012

Client satisfaction ratings Ability to deal with large transactions/volumes Back office capabilities Economic research Liquidity consistency Market research/Strategy Pricing Sales coverage/Client service return to the Euromoney Rates survey 2012: Index
Ability to deal with large transactions/volumes
2012	2011	Bank	Score
1	1	HSBC	5.90
2	3	Barclays Capital	5.89
3	6	JPMorgan	5.87
4	4	RBS	5.84
5	12	Société Générale	5.82
▲ back to top
Back office capabilities
2012	2011	Bank	Score
1	10	Société Générale	5.70
2	1	HSBC	5.60
3	2=	Barclays Capital	5.57
4	8	BAML	5.52
5	7	Credit Suisse	5.50
▲ back to top
Economic research
2012	2011	Bank	Score
1	4	Nomura	5.61
2=	1	Goldman Sachs	5.60

To unlock this article