Client satisfaction ratings by institution type
return to the |
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Corporates | |||
Ability to deal with large transactions/volumes | |||
2012 | 2011 | Bank | Score |
1 | 1 | HSBC | 6.03 |
2 | 2 | Barclays Capital | 6.00 |
3 | 9 | Deutsche Bank | 5.94 |
Back office capabilities | |||
2012 | 2011 | Bank | Score |
1 | 4 | Barclays Capital | 5.68 |
2 | 7 | Société Générale | 5.67 |
3 | 1 | HSBC | 5.61 |
Economic research | |||
2012 | 2011 | Bank | Score |
1 | 2 | HSBC | 5.68 |
2 | 3 | RBS | 5.56 |
3 | 1 | Barclays Capital | 5.55 |