Rates survey 2012: Client satisfaction ratings by institution type

Euromoney Limited, Registered in England & Wales, Company number 15236090

4 Bouverie Street, London, EC4Y 8AX

Copyright © Euromoney Limited 2024

Accessibility | Terms of Use | Privacy Policy | Modern Slavery Statement

Rates survey 2012: Client satisfaction ratings by institution type

Client satisfaction ratings by institution type

Corporates
Ability to deal with large transactions/volumes
Back office capabilities
Economic research
Liquidity consistency
Market research/Strategy
Pricing
Sales coverage/Client service
Trade ideas

Financial institutions
Ability to deal with large transactions/volumes
Back office capabilities
Economic research
Liquidity consistency
Market research/Strategy
Pricing
Sales coverage/Client service
Trade ideas

return to the
Euromoney Rates survey 2012: Index

Corporates
Ability to deal with large transactions/volumes
2012 2011 Bank Score
1 1 HSBC 6.03
2 2 Barclays Capital 6.00
3 9 Deutsche Bank 5.94

▲ back to top

Back office capabilities
2012 2011 Bank Score
1 4 Barclays Capital 5.68
2 7 Société Générale 5.67
3 1 HSBC 5.61

▲ back to top

Economic research
2012 2011 Bank Score
1 2 HSBC 5.68
2 3 RBS 5.56
3 1 Barclays Capital 5.55
Gift this article