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Best bank: Barclays |
Barclays can normally expect to feature more than once in our African banking awards. So it is unusual that this year its only award is in Zambia. It is a place that the bank knows well, having been there for nearly 100 years. There are many new banks operating in Africa, but none so far in Zambia that impresses as much as Barclays. It continues to expand its branches and operations, with more than 70 offices and 1,200 staff. The liberalization of Zambia’s trade and exchange rate has increased opportunities – but also competition.