Its acquisition of Citi’s retail banking business in the Philippines has proven to be a challenge. It has put pressure on the bank’s capital buffers, while Citi’s high-end customers have shown a preference for international players.

Guidelines published by China’s cabinet pledged to boost the quality of its capital markets. But they neither understand nor trust the vibrant-yet-turbulent nature of that financial system.

BDO Unibank has worked on sustainable finance in the Philippines since 2010.

BDO Unibank, the Philippines’ largest bank, turned in an exceptional financial performance in 2023, cementing its position as the country’s best bank.

Bank of Cyprus’s decision to shift its listing back to Athens also shows how far Greece has recovered.

For years, India’s capital markets underwhelmed. Now, the country is the beating heart of IPO activity in Asia, with a raft of big-ticket stock listings expected in late 2024 and 2025. Fees are up, PE firms cannot buy assets fast enough, and global firms want to raise capital onshore.

A report from Citi asks if Mexican banks must increase interest rates on their deposit base.

India’s first international financial services centre was created by premier Narendra Modi in 2008. Today, Gift City is a flourishing hub near Ahmedabad in the country’s arid northwest. K Rajaraman, chair of the International Financial Services Centres Authority, tells Euromoney why the zone is vital to India’s financial and economic aspirations.

When Piyush Gupta was named chief executive of DBS in 2009, the Singapore lender was going nowhere in particular. He gave it drive and direction, buying assets around Asia and transforming it into the world’s best bank. A series of tech outages put him in the spotlight for the wrong reasons, but Gupta will leave DBS in March with his head held high and his legacy intact. His capable and charismatic successor Tan Su Shan, the first woman to run southeast Asia’s largest bank, has big shoes to fill.

Senior Indonesian officials have floated the idea of transforming the island paradise into a private-wealth hub to rival Hong Kong and Singapore. Jakarta certainly needs to do something to ensure that more of the wealth created onshore stays onshore.

New highways, bridges and tunnels make travelling in Mumbai easier than it has been in decades. A new metro line is set to open in late 2024, but the city can still be gruelling to navigate. If it wants to be a global financial hub, there is still so much more to do.

Revolut is strongly profitable while growing fast, diversifying revenues and finally being admitted to the banking club. Watch out.

The role of Mediobanca adds to the similarities between BBVA’s hostile bid for Banco Sabadell and Intesa Sanpaolo’s takeover of UBI Banca in 2020. But there are stark differences of institutional character, politics and timing.

Wholesale banking head Andrew Bester explains the renowned retail bank’s ambition to win new revenues building on its expertise in sustainable finance.

Despite Asia boasting the world’s highest mobile payment penetration rate, digital banks in the region have failed to meet expectations. Traditional banks in many Asian markets no longer view them as serious competitors. What explains this underwhelming performance and are there any exceptions?

Six months into his job, Rafael Consing, president and CEO of MIF, explains the mandate, approach and targets of this newly launched sovereign wealth fund, as well as its potential to catalyze foreign investment and transform the country's energy and infrastructure sectors.

Even if banks hold loans in a static portfolio, their underlying cash flows change constantly. Now new technology is helping lenders to manage and trade them.

UK pension schemes have made clear their opposition to reduced investors protections, while the FCA may come to regret pushing through its new listing regime.

Citi saw impressive growth over 2023 with revenue growth of 16% year on year.

OCBC wins the award as Singapore's best digital bank this year for enhancing its digital banking service through a series of initiatives designed to deepen engagement and improve the user experience across its platforms.

Hana Bank accounted for 13% of system loans and 15% of system deposits in South Korea by the end of 2023. The bank enjoys a strong domestic franchise, particularly in corporate banking, which has driven a sustained improvement in profitability despite the challenging economic backdrop.

Bank Syariah Indonesia (BSI) – established in 2021 following the merger of Bank BRI Syariah, Bank Syariah Mandiri and Bank BNI Syariah – is a leader in Indonesia’s shariah banking system. It had reached 19 million customers by May 2023, and is Indonesia's sixth-largest bank.

For its range of initiatives and substantial investment in supporting social and environmental issues in the special administrative region, Bank of China (Hong Kong) wins the award this year.

Citi secures the award for Korea’s best investment bank in recognition of its comprehensive range of activity across M&A advisory, debt capital markets and equity capital markets.

In 2023, Citi saw operating revenues reach around ¥139 billion ($860 million) and total assets climb to ¥6,097 billion.

Citi saw impressive growth across its corporate banking services in Hong Kong in 2023. It saw year-on-year growth in its loan portfolio and funded several significant environmental, social and governance (ESG) financing transactions.

Cathay United Bank improved its digital customer service last year and employed artificial intelligence and big data tools to better understand its customers’ credit metrics. This resulted in record digital growth for the bank, with digital user penetration up by nearly 50% over 2022.

RCBC launched its new RCBC Pulz digital banking app in 2023 and continued to support for digital inclusion.

RCBC expanded its digital offering for small and medium-sized enterprises and saw impressive growth in the segment in 2023. The SME loans portfolio grew by 16.6% to P125.3 billion ($2.15 billion) over the year.

Newly onboarded corporate customers at HSBC grew by 21% last year. It introduced Smartserve, which reduces the number of days required to open an account, and Omni Collect, which simplifies the way businesses collect payments.

In 2023, HSBC saw its market share of foreign investment into Malaysia reach 30% of total assets under management, making it the leading custodian and clearing bank for foreign institutional investors investing in country’s capital markets. HSBCnet Get Rate, which provides its Malaysian customers with automatic preferential FX rates, was upgraded to allow 24/7 FX booking for companies with EU and US headquarters.

HSBC grew profit before tax by 188% in 2023 to SLR38.2 billion ($126 million).

HSBC had a good year in India in 2023, with profits up by 19% to $1.51 billion, from $1.27 billion the previous year.

HSBC achieved robust growth in 2023 with net profit growing 26% to total $566 million, with growth coming from its commercial, wealth and personal banking businesses.

Throughout 2023, HSBC expanded its presence in the mainland Chinese market, strengthening its operations and advancing strategic initiatives across many sectors.

HSBC introduced initiatives to tackle parental leave, diversity in its hiring process and to improve support for its transgender employees in Hong Kong last year.

In 2023, HSBC further solidified its position as Hong Kong’s best bank under the leadership of Luanne Lim, HSBC Hong Kong’s chief executive. HSBC Group’s market profit before tax soared to $10.7 billion, representing 80% year-on-year growth and contributing 35.3% to the group’s overall pre-tax profit.

HSBC helped Singaporean companies like Next Gen Foods and Multiplier Technologies expand overseas in 2023. It also scaled up its support for local businesses expansion in the region by introducing a $1 billion ASEAN (Association of southeast Asian Nations) growth fund for digital platform businesses and a $150 million venture debt offering aimed at scaling high growth companies.

OCBC had a busy 2023, launching new FX features, application programming interface (API) integration and improvements to its online platform.

OCBC NISP proved an invaluable partner to its small and medium-sized enterprise clients in Indonesia throughout 2023 with the launch of its Nyala Bisnis 2.0 platform and initiatives to empower women-owned SMEs.

Banco Santander CIB’s steady progress in Brazil – by far Latin America’s biggest market for financing – coincided with a greater emphasis on local markets financing in 2023. The bank’s sweet spot, straddling local and international debt capital markets, as well as loan financing, meant that it had a very strong year across various debt segments. According to Dealogic, Santander CIB – which is led in the region by Rafael Noya, global head of global debt financing – was the leading underwriter of domestic DCM throughout Latin America and the Caribbean, helped by a second place in Brazil, where it took a 9% share of local issuance. Santander’s local strength was also supported by a strong showing in international DCM.

Mauritius Commercial Bank (MCB) had another good year in 2023 and is again the best bank in the country for the review period.

Andrea Orcel’s long-awaited debut as a bank chief executive has won over the markets, largely thanks to capital returns. But his plans for UniCredit go far beyond balance-sheet management and costs. He now sees a chance to demonstrate growth.

Few banks have navigated turbulent times so well, posting record revenues on the back of strong net inflows and rising markets.

The definition of excellence in these Euromoney awards is multifaceted. Sometimes the best bank is the one that has innovated and changed the market, sometimes the momentum in the market deserves recognition and at other times the player that dominates in terms of scale and profitability is the winner. It’s not often all three, but in Brazil, Nubank has revolutionized the retail banking market while enjoying unprecedented growth that has begun to feed – thanks to its highly efficient operating model – into operational leverage that is driving market-leading profitability.

In a difficult economic landscape, Eastern Bank has once again proven its mettle, delivering impressive growth and financial performance in 2023. The bank’s net profit surged by 19.6%, while its assets rose by 11.5%. This is particularly noteworthy considering the high base set in 2022. Return on equity improved to 16.3% from 15.5% in 2022.

With economic growth softening in Trinidad and Tobago – this year GDP is expected to come in at 2.2% compared to 2.5% in 2023 – Scotiabank continues to outperform other banks in the local market. Led by country manager Gayle Pazos, Scotiabank’s focus on digital transformation saw improvements in its platform relating to accessibility upgrades and security enhancements. The significant investment from the bank in this area over the past three years is helping to deliver efficiency and, in turn, stronger financial results.

The M&A advisory rankings for 2023 tell a familiar story in western Europe. JPMorgan and Goldman Sachs rank top both by revenue and by deal value. But Rothschild & Co advised on almost twice as many transactions as either of the bulge bracket pair and it maintained its third place in the revenue league table ahead even of Morgan Stanley.

The strategic case for banks to remain in central and eastern Europe remains intact: that is the official line from Scope Ratings at least. The agency found that faster growth and higher interest rates in CEE have, overall, boosted the profitability of western European banks present in the region.

With a chief executive pushing sustainable finance from the very top, HSBC is leading from the front in the global banking industry’s response to the climate emergency.

If there was ever a time that demonstrated JPMorgan’s credentials as the country’s best bank, it was the crisis in March and April 2023 when US regional banks suddenly faced a balance sheet reckoning triggered by the rapid change in interest rates.

Panama had a solid 2023, with economic growth of 5%, but that belies the significant challenges that the country’s new president, José Raúl Mulino, will face. The closure of the country’s copper mine will add to the fiscal pressures that the increasing deficits from the country’s social pension system are creating. A drought has also affected the Panama Canal, a major revenue source for the government, and the economic outlook will likely get tougher from here.

Global IME Bank’s merger with the Bank of Kathmandu last year proved to be a game changer, catapulting the combined entity to the top of Nepal’s banking sector. This merger is considered an effective step in consolidating the country’s financial resources and in recognition of this, it receives the awards for Nepal’s best bank.

Nothing shows BBVA’s ability to harness what was once viewed as a disparate set of national banks around Latin America into a cohesive, integrated banking institution better than the success of its transaction services business.

Transaction banking clients faced many challenges in 2023, mostly as a result of the rapidly shifting interest rate environment. That made it vital to have a banking partner that could supply reliable advice on liquidity management.

BDO Unibank, the Philippines’ largest bank, turned in an exceptional financial performance in 2023, cementing its position as the country’s best bank.

Once again, Morgan Stanley is Asia’s best bank for advisory. The investment bank was the undisputed leader in region-wide advisory during the awards period, notching $172 billion in completed and $117 billion in announced transactions.

Slightly later than expected, early 2023 saw the legal completion of OTP’s takeover of Nova KBM, Slovenia’s second-biggest bank, first announced in mid 2021. OTP announced in mid April 2024 that it planned to merge Nova KBM with SKB banka – which it bought from Societe Generale in 2019 – in the second half of 2024, subject to regulatory approvals. OTP said the merged entity’s brand will be OTP banka and it will be the country’s biggest bank, overtaking national champion NLB.

In tough markets, changes in banks’ market share can be particularly telling. Mergers and acquisitions had another down year in 2023, with total volume falling to $3.13 trillion, from $4.3 trillion in 2022, when rates first started rising, and $5.7 trillion in the post-Covid boom of 2021.

The bank has become a global payments powerhouse, delivering innovation and outperformance.

Singapore’s big lenders tend to dominate banking for small and medium-sized enterprises in Asia, and this year is no exception, with UOB beating its domestic rivals to this award.

Cross-border transactions involving multiple products that combine advisory, equity and debt financing are the bread and butter of a franchise like RBC Capital Markets. The firm’s performance in 2023 makes it a worthy winner of the award for Canada’s best investment bank.

After depositors fled the wreckage of the US regional banks in 2023 and customers started jumping overboard from a sinking Credit Suisse, even more banks could have been dragged into a systemic crisis. But UBS, rebuilt after the global financial crisis as a strong, sustainable and well-managed institution, responded to the rescue call from a fellow G-Sib. It rescued Switzerland as a financial centre, stopped the panic from spreading and struck a good deal for its own shareholders. Credit Suisse was not a gift. The integration will be tough. But UBS has got off to a good start and could soon relaunch its own growth story.

Croatia’s entry into the euro in January 2023 was a landmark event for the country’s banking sector, which is dominated by banks from elsewhere in the European Union.

CTBC Bank has cemented its position in Taiwan’s best bank over the past year. Driven by its dual track digital innovation and environmental, social and governance (ESG) based transformation, the bank achieved a record net profit of NT$41.3 billion ($1.3 billion) in 2023, with a cost-to-income ratio of 55.16% and a return on equity of 11.9%, the highest among its peers. Revenue and pre-tax profit grew by 16% and 12%, respectively.

The bank has made steady but still impressive improvement in its markets business over the last few years. And it was the firm among the 12 biggest to increase revenues in 2023.

Nearly all banks today make claims to be helping to save the planet in one way or another. One that has consistently done more than most when it comes to shifting the balance within the financial services industry is Bank of America, and it wins the award for North America’s best bank for sustainable finance.

Nerves were jangling hard in Europe last year, when the panic that had seen many tens of billions of dollars’ worth of deposits flee large US regional banks in a matter of hours suddenly began emerging in Europe.

In recognition of multiple market-leading developments in its banking business and an impressive financial performance last year, maib is Moldova’s best bank.

BBVA achieved impressive momentum in Latin America during 2023, winning individual best bank awards in Colombia and Mexico, and coming close in Peru. Its bank in Argentina also posted respectable growth and is poised to take advantage of a potentially more benign economic outlook. The Spanish firm also capitalized on its market leading position in Mexico to win the award for the country’s best investment bank and is also Latin America’s best bank for transaction services – a landmark win in an sector that has traditionally been dominated by US banks.

Western Europe is the most competitive region in the world for investment banking. The big five US firms, with the ambition and capability to claim global leadership, all lead transactions for the continent’s biggest companies as well as for US and Asian multinationals acquiring and raising capital in Europe.

Focusing on its core strengths has helped Deutsche Bank serve corporate clients amid intense geopolitical, technological and environmental challenges.

Bank Mandiri, Indonesia’s largest bank by assets, achieved a record net profit of $3.6 billion in 2023, an impressive 34% year on year rise – the highest in the industry and significantly outpacing the other four tier-one banks. Led by president director Darmawan Junaidi, it retains the award for Indonesia’s best bank.

For its mix of sustainable finance structuring expertise and innovation in retail banking, ING wins the award this year.

Access Bank made profit before tax of N569 billion ($380 million) in 2023, a big improvement on the previous year's N163 billion. This was in part due to the devaluation of the naira in 2023, but was also driven by the bank’s aggressive expansion strategy, which has seen its footprint in Africa expand and the establishment of its first branch in France.

In 2023, central and eastern Europe’s M&A markets held up relatively well, with a total deal value of more than $30 billion according to Dealogic. Lazard, CEE’s best bank for advisory, was involved in many of the most important advisory situations in the region.

After being knocked back by Russia’s invasion of Ukraine, Kazakhstan’s economy rebounded last year, notching up over 5% growth on strong levels of consumer and public spending.

Stanbic Bank Uganda (SBU) turned in a strong performance over the review period. Net profit was USh421 billion ($110 million), up 18% from USh357 billion in 2022. Net loans increased to USh4 trillion, while deposits ended the year at USh6 trillion, both up 3% on 2022.

Belgium-based KBC’s Bulgarian unit formally merged with former Raiffeisen International Bank subsidiary United Bulgarian Bank (UBB) in 2023, creating the country’s biggest bank. KBC had completed the legal acquisition of RBI’s operations in Bulgaria in 2022. Most of the synergies of the merger were, therefore, far from being realised in 2023 as the operational integration was only just beginning.

Commerzbank has seen a remarkable bounce back in its profitability and share price over the past four years, something that was particularly apparent in 2023. The year began with its re-inclusion in the DAX in February, five years after it was ejected from the index of German blue-chip stocks. This was thanks to a dramatic recovery in its share price from the depths it hit during the early Covid-19 period.

HSBC was the standout candidate in this award this year, dominating transaction banking in Asia.

It was a mixed year in Austrian banking in 2023. Higher eurozone interest rates bolstered banks’ net interest margins, but at the end of the year the bankruptcy of Austrian real estate group Signa shone the spotlight on what Moody’s said was €2.2 billion of lending by Austrian banks to Signa.

For a global lender, Citi’s investment-banking presence in Africa is hard to compete with. The US firm has an onshore presence in 16 countries and covers 38 markets, with a dedicated team in Johannesburg supported by corporate bankers across the region.

The bank has cleaned up its books, closed branches and improved its cost-to-income ratio. It also paid its first dividend since 2008.

Giving state-owned lenders awards for commercial banking is typically something Euromoney is reluctant to do, especially in former Communist countries. But anyone who knows Ukraine knows that PrivatBank is not your average former Soviet state-owned bank.

For a small economy, Luxembourg boasts many banks: 120 were authorized in 2023. Many of these primarily serve international clients, in particular providing securities services to institutional investors from across Europe and beyond.

A strong financial performance together with a series of new initiatives, including in environmental, social and governance, make Standard Bank Euromoney’s best bank in South Africa this year.

After years of political upheaval and economic crisis, Sri Lanka showed signs of stabilization in the second half of 2023. Despite the challenging landscape, Hatton National Bank (HNB) achieved record growth in the review period and cemented its position as Sri Lanka’s best bank.

A spike in Armenian bank M&A this year has underscored the growth opportunity for banks in the local market. The country’s best bank, Ameriabank, was bought by Bank of Georgia earlier this year, and Ardshinbank is in the process of acquiring HSBC Armenia.

Societe Generale’s global reputation as a driver of green and sustainable principles and investment, plus its long presence across Africa, combine to make the Paris-based lender a clear winner of this award on the continent.

Baiduri Bank is again Brunei’s best bank, not just because of its impressive financial performance but also for its dedication to digital transformation.

NLB Banka is Montenegro’s best bank, having demonstrated strong growth and development last year, which in turn contributed to its record bottom line.

Banco Santander’s wealth management proposition has been resonating in Latin America in recent years. It has been one of the big engines of growth for Santander’s wealth management and insurance division in 2023, which contributed €3.3 billion in profit to the group, up 21% year on year. The bank’s strong regional footprint – as well as its presence in the US and Europe – gives it a perfect competitive proposition for wealthy Latin Americans, who are increasingly interested in diversifying their portfolio into international assets and currencies.

Even its rivals in Spain admit to feeling the impact last year as CaixaBank moved on from integrating Bankia to concentrating more exclusively on developing its business organically. This is evident, for example, in the savings market, where its customer funds increased by 3.1% in 2023. In insurance, a vital part of the group’s activities, there was also healthy growth, with a 7% volume growth in general and life risk premiums.

For Danske Bank, Denmark’s best bank, 2023 was a year of rehabilitation after a difficult period that culminated in the settlement in late 2022 of historic money laundering issues. With a strong financial performance that saw profits nearly double even after adjusting for the regulatory charges in 2022, the bank has come roaring back to life.

All banks invest heavily in their digital products and services, but the return on that investment can vary widely.

Khan Bank, Mongolia’s largest bank with a 30% market share, receives the award as the country’s best bank in recognition of its solid growth and the successful completion of its initial public offering.

The bank's ability to offer a full set of services almost everywhere around the globe sets it apart from the competition.

Established in 1947 as Pakistan’s first commercial bank, HBL has consistently been at the forefront of the banking industry’s evolution. Last year, it solidified its position as a trailblazer, delivering impressive financial results while demonstrating its commitment to innovation. In recognition of this it receives the award for Pakistan’s best bank.

In a year marked by historic lending growth in China, state-owned banks have taken the lead, defying the traditional dominance of smaller banks in driving loan expansion. Among these state-owned giants, Bank of China (BoC) has emerged as a standout performer, securing its position as China’s best bank this year.

Nedbank wins the best digital bank in Africa award for the second year in a row, courtesy of its push to reform and re-engineer its IT system, with the aim of cutting costs, attracting new business and favouring an approach that focuses on evolution rather than revolution.

In a tumultuous year for China’s investment banks, marked by a muted IPO market and stricter regulatory oversight, CICC has emerged as the undisputed leader. While prominent Chinese investment banks, such as Citic, have faced investigation case filings from the regulator, CICC has solidified its position at the forefront of the industry, particularly in the domestic M&A space.

The bank’s chief executive has led from the front to create an institution that is more diverse and better reflects the society in which it works.

Despite 2023 not being a year for the record books in investment banking and capital markets, clients still required careful and thoughtful advice even when they were not doing landmark deals. For its consistency and all-round excellence, JPMorgan takes the US award for best investment bank.

For many US regional banks, the priority in the first part of 2023 was simply survival. But for the very best, ambitions went much further than that. For its excellent financial performance, the product of wise decisions made years ago and the continued execution of an impressive strategy, Fifth Third is the US's best super-regional bank.

By far the biggest bank by assets in the country and boasting nine million account holders, ING is also the best bank in the Netherlands this year.

HSBC is a powerhouse in sustainable finance in Asia: a multiple winner of this award and for good reason.

Millennium bim, Euromoney’s best bank in Mozambique this year, has focused its efforts on technological improvements during the period under review.

Scotiabank is delivering on the promise of its 2018 acquisition of BBVA’s bank in Chile by consolidating its position as the third-largest private sector bank and is now closing in on second place. The bank closed 2023 with a 14% market share and, according to Fitch Ratings, the best risk rating in the industry. In Chile, Scotiabank enjoyed the highest income growth in the financial system. A combination of fierce cost control and increased digital penetration enabled the bank to generate a 41% efficiency ratio and significant savings. The other side of the balance sheet was also strong: revenues grew 10%. The bank’s operating income grew 9% and its return on equity rose to 12.3%.

Awash Bank greatly expanded its digital solutions last year, achieving high levels of engagement across mobile and internet banking.

Under the steady leadership of chief executive Kjerstin Braathen, Norway’s biggest bank continues to perform strongly and is far from relaxing its efforts just because of its size. DNB faces an surprising array of competition in such a small market, with more than 100 banks operating in the country, but its progress ensures it remains Norway’s best bank for another year.

Scotiabank has demonstrated remarkable consistency amid a very volatile economic period, reflecting the management team’s focus on initiatives to improve the productivity and efficiency of the bank.

International banks inevitably capture a large share of international debt issuance from Poland, notably the sovereign and large commercial banks. But Trigon remains a national success story in investment banking as a purely Polish and private-sector player. It has a large local team that includes one of the country’s most extensive equity research capabilities.

MUFG, Japan’s largest bank, had an excellent financial year in the 12 months to March 2024, setting new records for the group.

Ecobank Guinea rolled out its Xpress Loan service in Guinea last year, which enables customers to obtain short-term micro credit loans using their mobile phones. The service was launched in partnership with Dubai fintech Optasia and pan-African telecommunications giant MTN.

Bank SinoPac has long focused on initiatives to promote responsible and inclusive finance, primarily by channelling loans to small businesses. The total outstanding of such lending to small and medium-sized enterprises was NT$325 billion ($10 billion) at the end of 2023.

For HSBC, 2023 was an important year at its UK ring-fenced bank. This delivered its strongest set of results since it was created in 2018, with revenue coming in 36% higher than in 2022. That was in part thanks to higher rates and fat net interest margins, but also to key strategic decisions, such as to make growing market share in mortgages a priority.

Despite the overbearing presence in Hungary of national champion OTP – and the emergence in 2023 of a much larger government-owned lender in the form of MBH Bank – international firms continue to compete in the domestic market. The biggest of these international players is K&H Bank, owned by Brussels-based group KBC.

Banca Intesa Beograd had standout year in 2023, launching a number of key initiatives and delivering another set of record results.

In investment banking, the biggest event of the year was the €2 billion IPO of Hidroelectrica in Romania, Europe’s biggest IPO in 2023. This was Romania’s largest-ever IPO and played a role in reopening the market across the continent, thanks to a strong performance in the secondary market. It also helped reawaken the international capital market to the opportunities in central and eastern Europe.