Smooth exits: Titi Cole on one of Citi’s toughest tasks

Smooth exits: Titi Cole on one of Citi’s toughest tasks

November 17, 2023

Exiting consumer banking in a range of markets around the world was one of Jane Fraser's first steps when she became Citi’s chief executive. The immensely complex task would need the safest of hands.

Titi Cole, Citi

When Jane Fraser was casting around in April 2021 for someone to coordinate Citi’s exit from consumer banking in 13 markets, a month after she had been formally installed as the bank’s chief executive, she was looking for a candidate with a very particular set of abilities.

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They would need to be skilled at working across complex, multi-layered teams.

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Banking Citi United States In Conversation

Elliot Wilson

Asia editor and Global Private Banking and Wealth Management editor

Elliot Wilson is Asia editor and Global Private Banking and Wealth Management editor. He joined the magazine in 2020 having been a regular contributor focusing on China and the Indian subcontinent, Russia and Eastern Europe/the CIS. He is based in Hong Kong.