Speaking at Citi’s annual shareholder meeting in April 2023, chief executive Jane Fraser made clear her vision for the firm she runs. She saw it as a valued personal bank in the US and the preeminent partner for institutions with cross-border needs. Just as importantly, she also saw it as a global leader in wealth management.
Citi has been a leader in wealth for decades, but there was always a crack in the edifice that many, including within Citi itself, could see.
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