“If you want to talk about banking, you have to first talk about regulators and central banks. And until monetary policy starts working, then banks will continue to struggle, as will economies”
“It’s been so long that people have forgotten what it’s like to run a bank in a positive rate environment. Obviously the equity markets are expressing some doubts about how the industry is going to face those challenges”
“I have customers in the bank who have to be led by the hand to give their left thumb impression. When you dispense the money, you have to tell them the amount orally, because they can neither read nor write”