Rates survey 2011: Corporates Client Satisfaction Ratings

March 03, 2011

Corporates Client Satisfaction Ratings Ability to deal with large transactions/volumes Back-office capabilites Economic research Electronic execution/trading platform Liquidity consistency Market research/strategy Pricing Sales coverage/client service return to the Euromoney Rates survey 2011: Results index
Ability to deal with large transactions/volumes
2011	Entity	Score
1	HSBC	6.15
2	Barclays Capital	6.06
3	RBS	5.82
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Back-office capabilities
2011	Entity	Score
1	HSBC	5.60
2	Citi	5.46
3	BNP Paribas	5.39
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Economic research
2011	Entity	Score
1	Barclays Capital	5.78
2	HSBC	5.65
3	RBS	5.50
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Electronic execution/Trading platform
2011	Entity	Score
1	HSBC	5.60
2	Barclays Capital	5.58
3	Standard Chartered	5.4
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Liquidity consistency
2011	Entity	Score
1	HSBC	5.75

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