Awards for Excellence 2016
|
Also shortlisted: |
Bank of America Merrill Lynch |
Citi |
Morgan Stanley |
Sometimes size really does matter, and when it comes to corporates, HSBC has plenty of it. The bank serves over 2 million small and medium firms around the world. On top of that it has about 54,000 complex international clients, of which some 7,500 it designates as large corporates. For this last group it has dedicated coverage teams with a global relationship banker as the single point of contact.
As a large and complex bank, HSBC has been subject to the same regulatory pressures as its global peers. But it is more localised than many, with in-country operations that typically have their own balance sheets rather than operating via a branch-based model.
“There is no doubt we have benefited from a flight to quality,” says Philippe Henry, global head of corporates, financials and multinationals in the global banking and markets division. “Corporates are increasingly careful with fees, which means that in order to attract event-driven or flow business, we must provide an excellent service.