JPMorgan

As the ISO 20022 transformation gathers pace, this instalment in our series examines the vast technology investments and system upgrades banks have made to realise its full potential. We track the readiness journeys of JPMorgan Payments, Citi, BNY, Scotiabank, Lloyds and BNP Paribas.

JPMorgan Private Bank continues to lead the industry in digital innovation, providing its private banking clients with seamless, personalised and secure financial services. Through its pioneering technology, the firm is redefining wealth management by offering clients access to powerful digital tools, ensuring they stay ahead in an ever-evolving financial landscape.

Goldman Sachs’ dedication to client service, innovative solutions, and strong performance solidifies its position as the best private bank in the US. The firm’s holistic approach, exclusive opportunities, and commitment to sustainability and innovation make it a trusted partner to its US clients.

JPMorgan Private Bank continues to lead the industry with pioneering AI-driven tools, seamless digital transactions, a sophisticated online trading platform, and powerful cybersecurity measures.

JPMorgan Private Bank is a worthy winner of North America’s best for alternative investments, reflecting its global leadership in this key area of financial services.

JPMorgan Private Bank is at the forefront of sustainable investing in North America. It continuously integrates sustainability into its core business strategy and offers clients personalised advice that balances financial returns with environmental and social outcomes.

JPMorgan Private Bank, North America’s best for investment research, maintains a market-leading strategy product in its home region. Its researchers cover macroeconomics, equity markets, fixed income and portfolio construction. The team draws on globally diverse backgrounds across the public sector, investment bank research and portfolio management.

JPMorgan Private Bank has cemented its role as a catalyst for social and economic innovation in the Nordic region via strategic philanthropic partnerships, with a focus on fostering creativity, entrepreneurship and youth engagement. 

HSBC is recognised as Hong Kong's best private bank due its commitment to tailored solutions that cater to the evolving needs of the market's private banking clients.

DBS’s private banking business has achieved impressive growth, driven by a strategic focus on talent, client retention and a thriving family office segment.

As Asia’s ultra-high-net-worth individuals seek increasingly sophisticated wealth management solutions, JPMorgan Private Bank has been distinguished for its tailored approach to succession planning and family-office services in Asia.

Alternative investments are a new awards category in Euromoney’s private banking pantheon – and one area of banking that has become impossible to ignore.

Leading the global evolution of digital wealth management

As global banks race to transform cross-border payments, JPMorgan leads with a distinctive dual-track approach, combining traditional rail enhancements with blockchain innovation.

JPMorgan Chase’s huge tech spending is renowned in banking. Euromoney speaks to the firm’s chief data and analytics officer Teresa Heitsenrether about how the bank is using large language models differently from other banks, and what the future holds for generative AI.

JPMorgan has significantly strengthened its presence in the Nordic FX markets by leveraging its role as a key liquidity provider, offering innovative trading technology and analytics, and achieving impressive market share across key currencies.

JPMorgan has continued to demonstrate innovation and growth in FX options by enhancing product offerings, expanding platform integrations and strengthening client engagement. The results speak for themselves – JPMorgan’s market share for FX options direct client execution rose by 7% year-on-year.

JPMorgan made a meaningful enhancement to its FX analytics offering with the launch of Algo Simulator.

The low volatility conditions observed in FX markets over the past year have posed challenges, with market makers facing spread compression and reduced turnover. Despite these obstacles, JPMorgan has maintained a high level of performance. The firm has consistently ranked highly across multi-dealer channels. Additionally, JPMorgan continued to expand its dominance in the FX options market, further solidifying its reputation as a top player in the space.

JPMorgan has taken a multifaceted approach to enhancing its FX business in North America, with a focus on automation, client customization and technological upgrades across various business lines.

It is turning out to be an equities year for the big investment banks, as fixed income revenues fall or stall and fees from dealmaking recover slowly.

It is in difficult times that the best franchises prove their mettle. JPMorgan’s formidable corporate and investment bank – now bolstered through its integration of commercial banking – was the one to beat over the last year. No rival can match its breadth, but the firm’s rejection of complacency means that it never stops improving.

Despite 2023 not being a year for the record books in investment banking and capital markets, clients still required careful and thoughtful advice even when they were not doing landmark deals. For its consistency and all-round excellence, JPMorgan takes the US award for best investment bank.

If there was ever a time that demonstrated JPMorgan’s credentials as the country’s best bank, it was the crisis in March and April 2023 when US regional banks suddenly faced a balance sheet reckoning triggered by the rapid change in interest rates.

Few banks have navigated turbulent times so well, posting record revenues on the back of strong net inflows and rising markets.

By far the biggest bank by assets in the country and boasting nine million account holders, ING is also the best bank in the Netherlands this year.

For a small economy, Luxembourg boasts many banks: 120 were authorized in 2023. Many of these primarily serve international clients, in particular providing securities services to institutional investors from across Europe and beyond.

As in so many other areas of the bank’s franchise, JPMorgan’s wealth management performance in 2023 was a good illustration of the unique qualities of the US’s preeminent banking institution. It is North America’s best bank for wealth management.

Kasikornbank (KBank) receives the award for Thailand’s best bank in in recognition of its commitment to enhancing asset quality in a challenging market and its dedication to sustainability initiatives.

Derivatives structurers are thriving, but regulators aren’t convinced the biggest Wall Street banks have a firm grasp of their complex exposure.