Citi

Transaction services is a jewel that proves the advantage of Citi’s huge network and resources.

Also shortlisted in this category: HSBC Deutsche Bank

"Our relationship managers act as advocates for their clients." Paul Galant

As investment banking revenues have fallen, banks have turned to what was once a poor relation of their capital markets business: cash management and transaction banking, a low-margin, high-volume operation, which commoditizes at a speed that might shock those from a financial markets background.