Country Awards for Excellence 2017: Western Europe

Austria’s best bank notched its best result to date last year on the back of a recovery in its emerging Europe operations. But while the group’s international network tended to grab the headlines, the domestic business also put in another strong showing. 

As Austria’s leading retail lender, Erste Bank was well-placed to benefit from a surge in household consumption on the back of reforms to income tax. The bank took full advantage of the opportunity, increasing new lending by nearly 10% and boosting its share of the retail market to 19%.