Bankers from across the Middle East gathered to attend the Euromoney Middle East Awards for Excellence dinner at Grosvenor House Hotel in Dubai on Tuesday.
The awards recognized banks that stood out during a year when it became clear that reform in the Middle East is not just about dynastic change. Across the region, banks are adapting to changing economic conditions, while activity in the capital markets remains robust with the promise of much more to come.
Dubai’s Emirates NBD was named the Middle East’s best bank.
Euromoney said: “The success of Emirates NBD owes much to its forward thinking in recent years, as it strove to ready itself for the future by completely revamping its digital offering. Last year the bank completed its five-year digital transformation.
“The changes introduced in 2017 included paperless personal loan applications and account openings, a new online banking platform, face-to-face conversations online with a financial adviser, voice recognition for phone banking, access to Apple and Samsung Pay, and the integration of blockchain technology into cheques.