Taiwan: Far Eastern International Bank makes social connections

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Taiwan: Far Eastern International Bank makes social connections

In a novel twist to digital banking, Taiwan’s FEIB is leveraging the wide reach of social media networks to turn clients into bankers and branch managers.

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Source: Kittikorn Nimitpara/Getty Images

Taiwan’s banking industry is seeing a new era of digitalization. Large and small financial institutions alike are trying to free themselves from the shackles of paper-based business by pumping money into more online banking services for clients.

In most cases, banks are adopting a traditional approach to this transition, launching services that make banking easier with the click of a button and rolling out revamped banking apps that allow customers to do everything from sending and receiving money and paying bills to foreign exchange swaps and online trading.

But

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