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  • AmBank’s chief executive, Sulaiman Mohd Tahir, and his team didn’t need any nudges from the Malaysian government as 2020 descended into economic chaos. AmBank was already way ahead of pleas from the government to extend loan payment schedules: it offered creative restructuring plans and generous repayment assistance packages.
  • For international banks operating in Vietnam, corporate and investment banking is one of the biggest focus areas, given that the consumer banking industry is dominated by local names. Credit Suisse leads the way among its international rivals, showing the strength of its franchise.
  • Digitalization is spreading throughout Vietnam’s banking industry, with most leading banks offering some mobile and online services. But HDBank, led by chief executive Pham Quoc Thanh, impressed Asiamoney the most with its diverse digital products serving retail clients, and for pioneering moves with blockchain and open banking technologies.
  • Sacombank, led by chief executive Nguyen Duc Thach Diem, is defined by its services for small and medium-sized companies in Vietnam. After all, the bank has spent three decades developing relationships and lending to SMEs, from micro businesses to the slightly larger clients. That commitment did not falter during the last 12 months: the bank continued to lend and even expanded its customer base in new sectors.
  • Vietnam was not hit as hard by the Covid-19 pandemic as many of its regional neighbours initially. But when the situation did begin to look gloomy, VPBank put creativity and money to work.
  • This year’s best international bank call was particularly tough. Citi, our 2020 pick, had another solid year. Standard Chartered scored some notable deals, as did CIMB Bank. However, this time it’s UBS that takes the gong.
  • For investors and corporations, there was no avoiding BDO Capital over the last 18 months. Name any significant deal or transaction in the Philippines, and odds are the wholly owned subsidiary of BDO Unibank was involved.
  • Rizal Commercial Banking Corporation’s strategy of using its digital prowess to do good in the Philippines is what captures Asiamoney’s attention the most this year.
  • UnionBank of the Philippines was well in the throes of what its bankers call “teching up” the 53-year-old institution, even before Covid-19 arrived.
  • Asiamoney’s choice for the best bank for CSR in the Philippines this year is Bank of the Philippine Islands, whose work through its social development arm, BPI Foundation, is turning heads in the country.
  • Singapore’s DBS Bank had to navigate two severe headwinds in the past 18 months: the myriad disruptions caused by the Covid-19 pandemic and the difficulty of operating in a near-zero interest rate environment.
  • A bank can always plan for the worst. But it demonstrates its skills and understanding of the market and clients from the way it responds and keeps its business humming when the worst actually happens. In Singapore, Citi did a stellar job in navigating the havoc caused by the pandemic in the past 18 months, making it Asiamoney’s pick for best international bank in the city-state.