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  • Vietnam is no ordinary digital banking market. The country’s overwhelmingly young population is increasingly found online. Look at the figures: internet penetration of 53%, smartphone penetration of 77%, 4G networks available in every big city. Not bad for a frontier market.
  • Maybank chief executive Abdul Farid Alias is enjoying good times. The bank that he has run for four years is purring along, which is more than can be said for much of Malaysia, still reeling from 1MBD hangovers and political tension. Under the low-profile Farid’s careful aegis, Maybank is now the country’s biggest bank by some distance. Its closest rival CIMB is well back.
  • JPMorgan’s long-time boss in Kuala Lumpur, Steve Clayton, likes to say: ‘Don’t look at the length of the list, look at the size of the wallet.” Clayton and his team may not have done the most deals in KL this year — take a bow Credit Suisse — but they can claim to have done the biggest and the more interesting.
  • A worthy winner of the award this year is Phatra Securities, part of Kiatnakin Phatra Financial Group, and a long-standing partner of Bank of America Merrill Lynch. A full-service investment bank, with more than 30 years of history, Phatra offers a wide range of wealth management services to high net-worth clients with investable assets of more than Bt30 million ($900,000), from stocks and derivatives to mutual funds and structured products.
  • Vietnam’s largest private-sector bank by assets has become a genuine leader in its field since its formation in 1993. Asia Commercial Bank’s (ACB) operations span the gamut of banking, from mortgage and consumer lending to corporate and investment banking. It boasts one of the best retail operations in the country, one that includes an impressive online banking service and a solid private banking operation aimed at the mass-affluent market.
  • Viet Capital Securities, based in Ho Chi Minh City, is one of the fastest-growing securities houses in Vietnam and is a domestic leader in individual and institutional broking, asset management and investment banking.
  • HSBC is the leading foreign presence in Vietnam. While some of its regional or global peers have scaled back their operations in the fast-growing economy in recent years, or left the market altogether, HSBC has solidified its presence despite selling its 19.41% stake in local lender Techcombank. Local bankers and analysts praise its stability and reliability.
  • ACB is the standout lender in this category. From its inception in 1993, it has made itself an invaluable force for social change, while never losing sight of the need to dish up quality banking services and generate handsome returns for shareholders.
  • If imitation is the sincerest form of flattery, then the Wee family’s Singapore-based United Overseas Bank should feel suitably complimented. Singaporean banks like UOB are the regional industry standard that big Malaysian banks, such as Maybank, say they benchmark against for product range, service and prudential management.
  • Public Bank has SME banking in its corporate DNA, a culture stemming from its roots servicing many of the country’s ethnic Chinese shopkeepers and stallholders. So, it is unsurprising that SME lending by Public Bank grew by a healthy 11.4% to RM71 billion in 2016, its 50th anniversary year, much as it has done for many of those previous 49. That represents 24.3% of the bank’s total lending portfolio.
  • Mukhtar Hussain’s HSBC Malaysia could well qualify for a corporate social responsibility award — with the emphasis on responsibility — because of its prudence in avoiding having anything to do with 1MDB. The toxic state development fund has so poisoned the Malaysian market, as Asiamoney explains elsewhere in this edition.
  • Kanags Surendran, CIMB’s head of digital banking and self-described ‘passionate fintech geek’, likes to point out that more than 90% of CIMB customers’ transactions are now done via the bank’s digital and self-service channels. CIMB’s digital users grew by 25% in the last year, and mobile users grew by 45%.