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  • Benefiting from robust economic growth in the country, Uzbekistan’s banking sector continued its rapid expansion last year and one bank led the pack, SQB, the country’s second largest lender.
  • New Zealand’s high interest rate cycle has significantly impacted borrowing demand and funding costs, marking the end of an era of record profits for banks. Despite these challenges, ASB Bank, owned by the Commonwealth Bank of Australia, has demonstrated resilience during the awards period and is New Zealand’s best bank.
  • Commerzbank has seen a remarkable bounce back in its profitability and share price over the past four years, something that was particularly apparent in 2023. The year began with its re-inclusion in the DAX in February, five years after it was ejected from the index of German blue-chip stocks. This was thanks to a dramatic recovery in its share price from the depths it hit during the early Covid-19 period.
  • Kasikornbank (KBank) receives the award for Thailand’s best bank in in recognition of its commitment to enhancing asset quality in a challenging market and its dedication to sustainability initiatives.
  • As India’s second-largest private bank, ICICI Bank has once again demonstrated its ability to outperform its peers. While its formidable competitor, HDFC Bank, has a significant acquisition to digest, ICICI Bank has seized the opportunity to catch up in valuation and surpass market expectations, making it India’s best bank this year.
  • Tourism is central to the economy of the Bahamas and the country continued to recover from the pandemic-enforced lockdowns with strong GDP growth of more than 4% in 2023. Scotiabank’s business in the country similarly continues to improve from the Covid years and, in 2023, the bank achieved its highest profitability for 15 years with net income of $70.3 million, up by almost 46% year on year. The bank’s management attributes this to a range of initiatives executed in previous years, such as the branch network optimization strategy and revenue enhancement strategies to progressively lower operating costs and boost revenues.
  • The Belgian government’s retail bond programme last year, which pressured lenders to raise deposits, was just one element of a relatively tough environment for banks in Belgium. The country also sits at the opposite end of the spectrum to southern Europe in terms of the proportion of loans on floating-rate deals, meaning local banks benefit less from higher eurozone interest rates.
  • Like in the neighbouring Czech Republic, foreign groups own all five of Slovakia’s top five banks. And like in the Czech Republic and elsewhere, higher interest rates have brought higher profits – and new taxes on banks, in Slovakia’s case following the formation of a new government in October last year.
  • Peruvian banks had a difficult time in 2023, with zero GDP growth and a material contraction in domestic demand. However, inflation did begin to subside during the second half of the year, which led the central bank to reduce the reference interest rate for Peruvian soles by 100 basis points, ending the year at 6.25%. This reduction had a mixed impact for banks, lowering the average net interest margin but improving the country’s economic outlook.
  • The fourth-biggest bank in Portugal, which has been fully owned by Spain’s CaixaBank since the end of 2018, saw an exceptional performance in 2023. After record results for the firm across the board, Banco BPI is clear winner of the award for Portugal’s best bank.
  • Bank of Kigali is again Euromoney’s best bank in Rwanda this year.
  • Afghanistan International Bank (AIB) has once again proven its resilience and adaptability in the midst of severe economic challenges, demonstrating its crucial role as a financial lifeline connecting the country with the world.
  • El Salvador’s economy is performing poorly considering that its president Nayib Bukele recently won a landslide presidential election. His popularity belies an economy that has been blighted by high inflation, rising poverty and low growth.
  • Bank Mandiri, Indonesia’s largest bank by assets, achieved a record net profit of $3.6 billion in 2023, an impressive 34% year on year rise – the highest in the industry and significantly outpacing the other four tier-one banks. Led by president director Darmawan Junaidi, it retains the award for Indonesia’s best bank.
  • The winds of change are coming to the Mexican banking system. Nubank’s arrival and its 15% interest-paying deposit account are certain to bring new competitive challenges to the established banks. As the biggest and best bank in the country, BBVA theoretically has the most to lose, but its continued excellence across banking segments means that it is the best prepared for any disruption to come.
  • Under the leadership of president Khairussaleh Ramli, Maybank has exceeded the broader industry performance and achieved several milestones this year, for which it receives the award for Malaysia’s best bank. With total assets exceeding RM1 trillion ($212 billion) and a remarkable 17.5% rise in net profit to RM9.35 billion in 2023, the bank has grown while delivering record dividend payouts. Profit before tax was up 5.6% and return on equity rose to 10.8% from 9.6% in the previous year.
  • A spike in Armenian bank M&A this year has underscored the growth opportunity for banks in the local market. The country’s best bank, Ameriabank, was bought by Bank of Georgia earlier this year, and Ardshinbank is in the process of acquiring HSBC Armenia.
  • Mauritius Commercial Bank (MCB) had another good year in 2023 and is again the best bank in the country for the review period.
  • CTBC Bank has cemented its position in Taiwan’s best bank over the past year. Driven by its dual track digital innovation and environmental, social and governance (ESG) based transformation, the bank achieved a record net profit of NT$41.3 billion ($1.3 billion) in 2023, with a cost-to-income ratio of 55.16% and a return on equity of 11.9%, the highest among its peers. Revenue and pre-tax profit grew by 16% and 12%, respectively.
  • Commonwealth Bank of Australia (CBA) has solidified its standing as Australia’s best bank, driven not only by robust financial performance but also by its disciplined approach to margin management. Under the stewardship of chief executive Matt Comyn, the bank has strategically opted not to compete for less profitable mortgage customers to focus on delivering sustainable returns.
  • The awards period marked a triumphant return to performance for Allied Irish Banks (AIB), Ireland’s best bank. Putting behind it its involvement in the years-long industry-wide tracker mortgage scandal in Ireland, for which it was fined €100 million in 2022, the bank posted a very strong recovery in 2023, with record profits that nearly tripled versus the previous year. Revenues rose 62%, driven by net interest income that was up more than 80%.
  • In each of equity and debt capital markets, syndicated loans and M&A advisory, Truist Securities ranked higher than its super-regional peers in 2023, according to Dealogic. For its consistency and the progress it has made since the merger of SunTrust and BB&T that created the firm at the end of 2019, Truist wins the award for the US’s best super-regional investment bank this year.
  • If there was ever a time that demonstrated JPMorgan’s credentials as the country’s best bank, it was the crisis in March and April 2023 when US regional banks suddenly faced a balance sheet reckoning triggered by the rapid change in interest rates.
  • After years of political upheaval and economic crisis, Sri Lanka showed signs of stabilization in the second half of 2023. Despite the challenging landscape, Hatton National Bank (HNB) achieved record growth in the review period and cemented its position as Sri Lanka’s best bank.
  • Established in 1947 as Pakistan’s first commercial bank, HBL has consistently been at the forefront of the banking industry’s evolution. Last year, it solidified its position as a trailblazer, delivering impressive financial results while demonstrating its commitment to innovation. In recognition of this it receives the award for Pakistan’s best bank.
  • While political protests in Tbilisi introduced some additional risk to the Georgian economy last year, economic growth remained robust thanks to strong domestic demand and capital inflows from tourism and exports.
  • MUFG, Japan’s largest bank, had an excellent financial year in the 12 months to March 2024, setting new records for the group.
  • Societe Generale Côte d’Ivoire is again named the best bank in the country after a year in which profit before tax was up 32% at CFEFr120 billion ($42 million) from CFEFr91 billion in 2022. The bank has shown strong commitment to the Ivory Coast despite exiting other African markets such as the Republic of Congo, Equatorial Guinea, Mauritania and Chad. Indeed, Societe Generale deputy CEO of the group Pierre Palmieri visited Abidjan last year to reinforce this.
  • Some analysts were quick to call it the deal of the century. The first takeover of a global systemically important bank that repeated management errors and regulatory failure had brought to the brink of collapse was a rescue by its domestic rival. It was a humiliation for Switzerland that, with customers pulling their money in vast quantities over several months, Credit Suisse was left to carry on to the very brink of insolvency.
  • Romania was the place of perhaps the most important bank M&A deal to be announced in 2023: the merger of the local units of Italian group UniCredit and Greece’s Alpha Bank. The deal promised to allow UniCredit, as the owner of 90% of the merged entity, to supplant Societe Generale-owned BRD as the country’s third-biggest bank.
  • First National Bank of Botswana delivered significant improvements in financial performance last year and made good progress in digital transformation, customer retention and social responsibility.
  • Banco Angolano de Investimentos (BAI) posted impressive financial results for 2023. Profit before tax stood at AKz220 billion ($250 million), almost double its 2022 result (AKz115 billion), and the bank achieved a return on equity of 36%, up from 26% the year before.
  • Techcombank further solidified its leadership in Vietnam’s banking sector in 2023. This has been driven by its five-year transformation journey focusing on investments in digital, data and talent under chief executive Jens Lottner, who took the helm in 2020.
  • By far the biggest bank by assets in the country and boasting nine million account holders, ING is also the best bank in the Netherlands this year.
  • UK
    For HSBC, 2023 was an important year at its UK ring-fenced bank. This delivered its strongest set of results since it was created in 2018, with revenue coming in 36% higher than in 2022. That was in part thanks to higher rates and fat net interest margins, but also to key strategic decisions, such as to make growing market share in mortgages a priority.
  • Awash Bank greatly expanded its digital solutions last year, achieving high levels of engagement across mobile and internet banking.
  • Attijariwafa Bank remains the bank to beat in Morocco. In a year that saw profits grow 20% to Dh13.8 billion ($1.4 billion), it has focused its efforts on promoting private investment in the country.
  • Market doubts, three years ago, about whether Andrea Orcel’s management of UniCredit would be sufficiently orientated to shareholder value have proven to be far from the mark. Orcel might have shied away from a deal with the Italian government to buy Banca Monte dei Paschi di Siena in 2021, but this has not prevented UniCredit from remaining a large and growing part of the European banking story.
  • After being knocked back by Russia’s invasion of Ukraine, Kazakhstan’s economy rebounded last year, notching up over 5% growth on strong levels of consumer and public spending.
  • Prime minister Donald Tusk’s defeat of the former ruling party PiS in elections last October brought hope for a less strained relationship between Poland and the EU. It also brought hope for more favourable policies towards banks, after the PiS government’s mortgage holidays and bank taxes.
  • UOB retains the title of Singapore’s best bank, bolstered by resilient financial performance and a strengthened network across southeast Asia. Under the leadership of chief executive Wee Ee Cheong, the bank devised a three-year plan in 2023 to become the foremost bank in southeast Asia, and it is well on its way to delivering on that aim.
  • Despite the overbearing presence in Hungary of national champion OTP – and the emergence in 2023 of a much larger government-owned lender in the form of MBH Bank – international firms continue to compete in the domestic market. The biggest of these international players is K&H Bank, owned by Brussels-based group KBC.
  • Under the steady leadership of chief executive Kjerstin Braathen, Norway’s biggest bank continues to perform strongly and is far from relaxing its efforts just because of its size. DNB faces an surprising array of competition in such a small market, with more than 100 banks operating in the country, but its progress ensures it remains Norway’s best bank for another year.
  • While Honduras has shifted its political allegiance to China – it ended diplomatic relations with Taiwan in an attempt to win investment from the Asian superpower – its real problems lie closer to home. The economy is stuck in a remittances trap, with annual payments from its diaspora back to the country worth almost 30% of GDP, which is the highest ratio in the region.
  • Despite the Latvian economy dipping into recession last year, the banking sector delivered impressive bottom-line growth, with total profits almost doubling year on year to €622 million.
  • The Czech Republic has long been considered one of the most attractive banking markets in central and eastern Europe in terms of the risk-return dynamic. All the top five banks are foreign-owned, and the sector has been relatively consistent in terms of its earnings. The higher interest-rate environment, so far, has reinforced the sector’s good profitability, despite a new tax on bank profits, not least because asset quality has remained healthy.
  • Khan Bank, Mongolia’s largest bank with a 30% market share, receives the award as the country’s best bank in recognition of its solid growth and the successful completion of its initial public offering.
  • For a small economy, Luxembourg boasts many banks: 120 were authorized in 2023. Many of these primarily serve international clients, in particular providing securities services to institutional investors from across Europe and beyond.
  • With economic growth softening in Trinidad and Tobago – this year GDP is expected to come in at 2.2% compared to 2.5% in 2023 – Scotiabank continues to outperform other banks in the local market. Led by country manager Gayle Pazos, Scotiabank’s focus on digital transformation saw improvements in its platform relating to accessibility upgrades and security enhancements. The significant investment from the bank in this area over the past three years is helping to deliver efficiency and, in turn, stronger financial results.
  • Despite 2023 not being a year for the record books in investment banking and capital markets, clients still required careful and thoughtful advice even when they were not doing landmark deals. For its consistency and all-round excellence, JPMorgan takes the US award for best investment bank.
  • The Ecuadorian economy slowed significantly in 2023 and was largely driven by public-sector spending. The impact of new president Daniel Noboa, who won the November 2023 election, has yet to be seen, but liquidity remains a persistent issue for the dollarized economy. Seeking scale seems to be the best defence against the country’s regular dollar shortages and in this environment the large banks thrive.
  • In a year marked by historic lending growth in China, state-owned banks have taken the lead, defying the traditional dominance of smaller banks in driving loan expansion. Among these state-owned giants, Bank of China (BoC) has emerged as a standout performer, securing its position as China’s best bank this year.
  • Belgium-based KBC’s Bulgarian unit formally merged with former Raiffeisen International Bank subsidiary United Bulgarian Bank (UBB) in 2023, creating the country’s biggest bank. KBC had completed the legal acquisition of RBI’s operations in Bulgaria in 2022. Most of the synergies of the merger were, therefore, far from being realised in 2023 as the operational integration was only just beginning.
  • NMB Bank is Euromoney’s best bank in Tanzania for 2024. Total assets grew by 19%, from $3.95 billion at the end of 2022 to $4.7 billion at the end of 2023. Net profit was also up 26% at $208.6 million. Both increases are the product of loan growth of 28% and a rise in the number of customer accounts – the bank opened 1.2 million new accounts in 2023 alone.
  • For Danske Bank, Denmark’s best bank, 2023 was a year of rehabilitation after a difficult period that culminated in the settlement in late 2022 of historic money laundering issues. With a strong financial performance that saw profits nearly double even after adjusting for the regulatory charges in 2022, the bank has come roaring back to life.
  • It was a mixed year in Austrian banking in 2023. Higher eurozone interest rates bolstered banks’ net interest margins, but at the end of the year the bankruptcy of Austrian real estate group Signa shone the spotlight on what Moody’s said was €2.2 billion of lending by Austrian banks to Signa.
  • Scotiabank is delivering on the promise of its 2018 acquisition of BBVA’s bank in Chile by consolidating its position as the third-largest private sector bank and is now closing in on second place. The bank closed 2023 with a 14% market share and, according to Fitch Ratings, the best risk rating in the industry. In Chile, Scotiabank enjoyed the highest income growth in the financial system. A combination of fierce cost control and increased digital penetration enabled the bank to generate a 41% efficiency ratio and significant savings. The other side of the balance sheet was also strong: revenues grew 10%. The bank’s operating income grew 9% and its return on equity rose to 12.3%.
  • Slightly later than expected, early 2023 saw the legal completion of OTP’s takeover of Nova KBM, Slovenia’s second-biggest bank, first announced in mid 2021. OTP announced in mid April 2024 that it planned to merge Nova KBM with SKB banka – which it bought from Societe Generale in 2019 – in the second half of 2024, subject to regulatory approvals. OTP said the merged entity’s brand will be OTP banka and it will be the country’s biggest bank, overtaking national champion NLB.
  • BDO Unibank, the Philippines’ largest bank, turned in an exceptional financial performance in 2023, cementing its position as the country’s best bank.
  • Overall 2023 was a challenging year for Colombia’s economy and most of its large banks would have felt reasonably happy with their static performance. But BBVA managed to outperform the market in most banking segments. The firm ended last year as the leading foreign bank in the country and the fourth largest in the financial sector, with an 11.2% market share in terms of assets. However, it was the growth in the difficult conditions that sealed the award for Colombia’s best bank. BBVA grew total loans by 6.4% in the year and increased its market share by 50 basis points to 11.6%, led by an 8.5% increase in loans to individuals, which took market share of that segment to 14.9%, a 106bp rise.