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Citi wins this award in part because it was so successful in securing a role for itself in the region’s big Spac deals. The US bank completed 11 M&A transactions in the year to the end of March 2021, worth a total of $53.3 billion, according to Dealogic data, for a 37% market share.

Standard Bank is once again a worthy winner of the award for Africa’s best bank for wealth management. It offers wealth management services in southern, eastern and parts of western Africa – 15 countries in all, including South Africa, Nigeria and Kenya.

In a bumper year for Eurobond issuance, JPMorgan once again demonstrated the unrivalled breadth and depth of its debt capital markets franchise in central and eastern Europe.

Access Bank sets the digital agenda for banking in Africa. It has been a long journey to this award, a process accelerated by the 2019-approved merger with Diamond Bank, but it has been worth it. The Lagos-headquartered bank compares itself, not to its regional peers, but to the best internationally, such as the UK’s Monzo. At the end of March 2021, it had 9.8 million digital customers and reckons it is adding 500,000 new users each month.

A strong hold on the foreign currency and fixed income markets in countries such as Nigeria and Kenya proved a vital asset for Standard Bank over the last 12 months, as South Africa suffered particularly damaging Covid-19 lockdowns. Largely because of this regional investment banking structure, coupled with provisioning for credit losses in South Africa, the group made almost twice as much money in the rest of Africa as it did in South Africa in 2020 – highlighting how much Standard Bank is now a pan-African play for investors.

It was the kind of year when solidity and stability mattered above all else, and Emirates NBD had both of those in spades. Under group chief executive Shayne Nelson, the Dubai-based lender is in pole position to benefit from a post-pandemic recovery, as a region of resource-rich nations, governed by ambitious leaders, seeks to diversify away from oil and gas.

This category highlights the range of different themes through which banks do responsible work and this year we look at Citi’s efforts with youth in the region. Youth unemployment is already a serious problem in Asia and the pandemic made it a whole lot worse. Citi’s focus on the issue deserves recognition.

The region's best banks, country by country

BAC International Bank is simply the biggest and most profitable bank in central America and the Caribbean. Across the region it has 311 full service branches, 11 in-store branches, eight digital branches and 43 drive-through agencies – and it also has the largest ATM network, with more than 2,000.

It was yet another impressive year for HSBC in sustainable finance. At a global level the bank is committed to net-zero on carbon emissions. At a regional level it has a team of 39 staff, led by its head of sustainability, Europe and the Middle East, Sabrin Rahman. They engage with clients on ESG, sustainable finance and transition strategies.

An unrivalled regional network presence, commitment to innovation and consistent support for clients during the pandemic earn Citi the award for CEE’s best bank for transaction services.

BAC International Bank has been serious about corporate responsibility for many years. In February this year the bank joined the United Nations Environment Programme Finance Initiative, complementing its longstanding commitment to the UN’s Sustainable Development Goals. BAC has now reached over one million people in central America with its financial education programme and has supported over 120,000 SMEs throughout the region with training, development and network initiatives.