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Raiffeisen Bank Kosovo is the country’s best bank after a year in which it introduced of a series of new and enhanced products across its banking businesses, materially grew its client base and generated a record net profit.

With volumes in the capital markets subdued in 2023, there was increased client interest in private markets and M&A transactions. BofA Securities – led by Augusto Urmeneta, president of Bank of America for Latin America and head of Latin America global corporate and investment banking – embraced this challenge and helped clients tap alternative sources of liquidity. M&A was an important strategic option for many companies and BofA’s deal list featured 26 clients in five countries with both cross-border and domestic transactions, which accounted for a 9.5% market share in terms of fee revenues ($52.2 million).

Goldman Sachs has been the preeminent mergers and acquisitions advisory firm for almost as long as the business has existed in its modern form. Its performance in the difficult environment of 2023 showed how resilient its franchise is, and it once again wins the award for North America’s best bank for advisory.

Public-sector clients had to tackle rising rates and geopolitical uncertainty in 2023, while undergoing fundamental restructuring in their sector. HSBC was instrumental in guiding them through the uncertainty.

Nearly all banks today make claims to be helping to save the planet in one way or another. One that has consistently done more than most when it comes to shifting the balance within the financial services industry is Bank of America, and it wins the award for North America’s best bank for sustainable finance.

The Guatemalan economy had a turbulent time in 2023. The election of Bernardo Arevalo in early 2024 should improve relations with the US and potentially lift the country’s economic outlook, but the social challenges that have plagued Guatemala through times of economic expansion and contraction alike are resistant to superficial measures.

Panama had a solid 2023, with economic growth of 5%, but that belies the significant challenges that the country’s new president, José Raúl Mulino, will face. The closure of the country’s copper mine will add to the fiscal pressures that the increasing deficits from the country’s social pension system are creating. A drought has also affected the Panama Canal, a major revenue source for the government, and the economic outlook will likely get tougher from here.

Benefiting from robust economic growth in the country, Uzbekistan’s banking sector continued its rapid expansion last year and one bank led the pack, SQB, the country’s second largest lender.

Transaction services are a vital part of UniCredit’s rationale as a pan-European bank, and its leadership in this area is particularly evident in central and eastern Europe, where the bank’s regional head of transactions and payments is Riccardo Madinelli.

Banco Santander CIB’s steady progress in Brazil – by far Latin America’s biggest market for financing – coincided with a greater emphasis on local markets financing in 2023. The bank’s sweet spot, straddling local and international debt capital markets, as well as loan financing, meant that it had a very strong year across various debt segments. According to Dealogic, Santander CIB – which is led in the region by Rafael Noya, global head of global debt financing – was the leading underwriter of domestic DCM throughout Latin America and the Caribbean, helped by a second place in Brazil, where it took a 9% share of local issuance. Santander’s local strength was also supported by a strong showing in international DCM.

Often this award goes to the bank that has done a particularly good job of providing useful digital features through a smartphone app to retail customers. This year we recognize a wholesale bank, most renowned for the technology behind its CashPro offering for payments, receivables, liquidity and FX management. Bank of America is western Europe’s best digital bank.

Raiffeisen Bank is Albania’s best bank this year in recognition of its retail, corporate and treasury banking services, and its strong financial performance during the year. This was demonstrated across product and service enhancements in its main three banking businesses.