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  • BAC International Bank is simply the biggest and most profitable bank in central America and the Caribbean. Across the region it has 311 full service branches, 11 in-store branches, eight digital branches and 43 drive-through agencies – and it also has the largest ATM network, with more than 2,000.
  • Although the biggest universal banks regularly appear higher up the M&A advisory league tables by transaction value, Rothschild & Co works on far more deals than any competitor. According to Dealogic it advised on 222 deals in the 12 months under review compared with Goldman Sachs’s 132.
  • It was the kind of year when solidity and stability mattered above all else, and Emirates NBD had both of those in spades. Under group chief executive Shayne Nelson, the Dubai-based lender is in pole position to benefit from a post-pandemic recovery, as a region of resource-rich nations, governed by ambitious leaders, seeks to diversify away from oil and gas.
  • In terms of deal volume, during the qualification period for these awards there was little daylight between the top two banks, Citi and JPMorgan, in debt financing. However, Citi pipped its US rival this year for being the bank that reopened the region for debt financing after the Covid-19 deep freeze.
  • East African banks have led the way in SME financing in Africa and none more so than Equity Bank. Nigerian banks often struggle to get to a double-digit percentage allocation of their loan books to SMEs. That’s partly due to a less diversified, oil-dependent economy. But even by east African standards, Equity Bank is impressive. Most of its loan book (54%) is with SME clients.
  • Santander, under the leadership of its group chief executive Jose Antonio Álvarez, was the first international bank to really focus on the small and medium-sized enterprise segment across the markets in which it operates.
  • HSBC retains the award for best bank for transaction services for the third straight year thanks to its ability to adapt to the pandemic and the rapidly changing needs of regulators and its customers. In the Middle East that means being there when it matters. The bank processed $552 billion in payments and $54 billion in trade for 15,000-plus clients last year.
  • This category highlights the range of different themes through which banks do responsible work and this year we look at Citi’s efforts with youth in the region. Youth unemployment is already a serious problem in Asia and the pandemic made it a whole lot worse. Citi’s focus on the issue deserves recognition.
  • In a bumper year for Eurobond issuance, JPMorgan once again demonstrated the unrivalled breadth and depth of its debt capital markets franchise in central and eastern Europe.
  • Access Bank sets the digital agenda for banking in Africa. It has been a long journey to this award, a process accelerated by the 2019-approved merger with Diamond Bank, but it has been worth it. The Lagos-headquartered bank compares itself, not to its regional peers, but to the best internationally, such as the UK’s Monzo. At the end of March 2021, it had 9.8 million digital customers and reckons it is adding 500,000 new users each month.
  • DBS’s digital capability was tested to the core by Covid, and it not only stepped up but turned the situation to its advantage. From consumer to institutional, DBS used the opportunity to convert clients to digital channels, benefiting from improved economics as it did so. Before long the government was counting on the bank to disburse emergency payments to those under stress.
  • Amid the scramble for cash during the pandemic lockdowns, efficient treasury management was key to ensuring that companies made the most of the liquidity already available to them, minimizing the need for, and cost of, emergency measures. Corporates looked to free up otherwise trapped liquidity through techniques such as cash pooling, either through physical sweeping or – as the imperative to go digital mounts – through virtual accounts.