Financial web sites are no longer little more than electronic advertisements. Investment banks want to offer their clients meaty services - pricing models, account-management tools, databases of trades, perhaps even real-time trading. Security is a declining problem but there are still bandwidth limitations to contend with. However, at least one bank reckons it can reduce its own costs if clients can get straight to data rather than deal with customer services. Andy Webb reports.
July 01, 1997