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  • It is not often that banks are described as ‘phenomenal’, but that is what some of Bank of America Merrill Lynch’s small and medium-sized enterprise clients call it, making it a fitting repeat winner of Euromoney’s award for North America’s best bank for SMEs. Marty Arenson, president of Global Sourcing Connection, a promotional products supplier, switched to the bank in 2008 after previous experiences he says he found horrific in comparison.
  • Understanding the client’s business and needs is essential for banks in transaction services. But Western Europe’s best bank for transaction services, Bank of America Merrill Lynch, demonstrates a profound knowledge of the changing role of the corporate treasurer.
  • World's best bank
  • The shifting dynamics of the M&A market during the awards period has tested the mettle of advisory franchises. Corporates in particular have been wary – for different reasons at different times. The Obama administration had applied aggressive scrutiny that saw deals blocked in sectors such as healthcare, a situation compounded by the natural caution imposed by an upcoming presidential election.
  • This year the best bank for SMEs is Banco de Crédito del Perú, whose SME division serves over 400,000 clients in Peru across two categories: family businesses and non-family businesses.
  • Euromoney challenges Stuart Gulliver over his active management of the HSBC portfolio and why he has not exited retail banking in more countries, given that retail banking is a scale business, which HSBC lacks everywhere outside Hong Kong and the UK.
  • The pace of digital development across CEE’s banking sectors over the past decade has varied widely. Some markets remain mired in cumbersome post-Communist processes and paperwork, while others are at the forefront of global innovation.
  • JPMorgan wins Euromoney’s award for excellence in providing clients with financing.
  • Last year’s winner of best for markets in Africa – Standard Bank – was unable to hold off competition from Standard Chartered this year. With its 56 people-strong Africa sales team and trading team of 28 – making it the largest on the ground – Standard Chartered was difficult to beat.
  • Angola’s economy continues to suffer from low oil prices, a poorly functioning system of government and the influence of the state on the private sector.
  • It is hard to find a more thoughtful bank in central and eastern Europe than Poland’s Bank Millennium, which is why this year it wins the award for best bank for corporate social responsibility (CSR). The bank provides full transparency around its objectives and actions to bring socially responsible banking to clients, employees, investors and society. For clients, two of the chief aims have been to focus on disabilities and financial exclusion.
  • Every bank in Africa is going digital, or at least saying that it is. Ecobank’s claims were certainly not empty statements as the pan-African bank demonstrated, for example, by launching a new mobile application in 2016. Ecobank is this year’s worthy winner of best digital bank in Africa.