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  • Raiffeisen Bank Kosovo is the country’s best bank after a year in which it introduced of a series of new and enhanced products across its banking businesses, materially grew its client base and generated a record net profit.
  • Often this award goes to the bank that has done a particularly good job of providing useful digital features through a smartphone app to retail customers. This year we recognize a wholesale bank, most renowned for the technology behind its CashPro offering for payments, receivables, liquidity and FX management. Bank of America is western Europe’s best digital bank.
  • North America’s Best Digital Bank: Bank of America
  • Access Bank made profit before tax of N569 billion ($380 million) in 2023, a big improvement on the previous year's N163 billion. This was in part due to the devaluation of the naira in 2023, but was also driven by the bank’s aggressive expansion strategy, which has seen its footprint in Africa expand and the establishment of its first branch in France.
  • There is a new force in small and medium-sized enterprise banking in Latin America and that is BTG Pactual. The bank is renowned for forensically analyzing new segments before entering and then aggressively pursuing what it has identified as specific opportunities and market innovations.
  • The Guatemalan economy had a turbulent time in 2023. The election of Bernardo Arevalo in early 2024 should improve relations with the US and potentially lift the country’s economic outlook, but the social challenges that have plagued Guatemala through times of economic expansion and contraction alike are resistant to superficial measures.
  • Scotiabank has demonstrated remarkable consistency amid a very volatile economic period, reflecting the management team’s focus on initiatives to improve the productivity and efficiency of the bank.
  • Goldman Sachs has been the preeminent mergers and acquisitions advisory firm for almost as long as the business has existed in its modern form. Its performance in the difficult environment of 2023 showed how resilient its franchise is, and it once again wins the award for North America’s best bank for advisory.
  • The recent move by Greek lender Eurobank to establish a majority stake in Hellenic Bank, Cyprus’ second largest bank, is a potentially transformational deal for the island’s banking sector. During the awards review period, however, it was still unclear when or if Eurobank would be able to merge its existing Cypriot business with Hellenic, but if it does, it could become the largest bank in the country.
  • For the second year in a row, Standard Bank walks away with the award for the best bank in Africa. And for good reason.
  • The banking sector in DR Congo is undergoing transition. The central bank has proposed new ownership requirements for banks in the country, stipulating that they must have at least four unrelated shareholders. At the same time, large banks outside the country, such as Kenya’s KCB and Equity Bank, are eyeing the market as a potential growth opportunity – hardly surprising when less than a third of the DR Congolese population has a bank account.
  • Bank Mandiri, Indonesia’s largest bank by assets, achieved a record net profit of $3.6 billion in 2023, an impressive 34% year on year rise – the highest in the industry and significantly outpacing the other four tier-one banks. Led by president director Darmawan Junaidi, it retains the award for Indonesia’s best bank.