Banks say they are working hard to maintain an edge in an increasingly crowded and fragmented cross-border retail payments market.

While banks have accelerated digital solutions across business lines, accomplishing end-to-end digitalization of global trade remains far beyond their reach. The complexity of supply-chain finance remains a challenge, and banks continue to hunt for scalable solutions. Embedded finance could be the answer.

The inability of trade-finance participants to fully leverage the value of the data generated by transactions remains a source of frustration, particularly for small businesses.

Head of transaction services and trade at NatWest, Ritu Sehgal sits down with Euromoney to explain her blended approach of cutting-edge technology and human touch to understand client needs, build trust and deliver at the UK bank.

Raphael Barisaac, UniCredit’s global head of payments and cash management, shares with Euromoney the bank’s strategic shift, how its value proposition sets the bank apart and his views on the ever-changing payment landscape.

Euromoney talks with Matt Burns, Lloyds Banking Group’s new co-head of the Transaction Banking Solutions team, who is leading the charge in creating a more client-centric and innovative business. From integrating siloed teams to developing ground-breaking solutions, Burns shares his vision for the future of Lloyds and the industry.