If a bank does not win a particular award, it does not mean that its website is bad. Almost without exception the websites Euromoney saw in 2002 were well thought out. They now generally do what clients want them to do, not just what clever bankers and developers have realized they are capable of doing. And most firms undertake strict approval processes before they turn a good idea into a website. So it is little wonder that the overall quality has improved markedly over the past year.