Ecobank Gabon delivered strong growth over the awards period while also expanding its product suite.

Ecobank Guinea rolled out its Xpress Loan service in Guinea last year, which enables customers to obtain short-term micro credit loans using their mobile phones. The service was launched in partnership with Dubai fintech Optasia and pan-African telecommunications giant MTN.

Under the leadership of chief executive Karl Stumke, Bank of Maldives, the country’s best bank, has delivered on its strategic priorities in 2023, resulting in a strong financial performance and substantial customer acquisition.

Tourism is central to the economy of the Bahamas and the country continued to recover from the pandemic-enforced lockdowns with strong GDP growth of more than 4% in 2023. Scotiabank’s business in the country similarly continues to improve from the Covid years and, in 2023, the bank achieved its highest profitability for 15 years with net income of $70.3 million, up by almost 46% year on year. The bank’s management attributes this to a range of initiatives executed in previous years, such as the branch network optimization strategy and revenue enhancement strategies to progressively lower operating costs and boost revenues.

Standard Bank successfully implemented innovative digital products across all banking segments in 2023 while also making important philanthropic contributions in Malawi.

Despite the Latvian economy dipping into recession last year, the banking sector delivered impressive bottom-line growth, with total profits almost doubling year on year to €622 million.

Baiduri Bank is again Brunei’s best bank, not just because of its impressive financial performance but also for its dedication to digital transformation.

Banca Intesa Beograd had standout year in 2023, launching a number of key initiatives and delivering another set of record results.

Access Bank Gambia impressed this year with its strong financial results, effective support for small and medium-sized enterprises and important philanthropic work.

The Bolivian financial system has been facing dollar scarcity for more than a year now and the impact on the economy has been predictably negative, with Fitch recently downgrading the country to CCC from B-. It has been a long running crisis, with the strongest and best bank in the system Banco Mercantil Santa Cruz (BMSC), playing an important role in providing much-needed liquidity. One of the peaks of the liquidity crunch came in March 2023 and BMSC played a systemically important role by meeting dollar demand when it had evaporated from many other banks.

Lithuanian banks successfully shrugged off a stagnating economy and the government’s windfall tax last year to double net profits.

Societe Generale Côte d’Ivoire is again named the best bank in the country after a year in which profit before tax was up 32% at CFEFr120 billion ($42 million) from CFEFr91 billion in 2022. The bank has shown strong commitment to the Ivory Coast despite exiting other African markets such as the Republic of Congo, Equatorial Guinea, Mauritania and Chad. Indeed, Societe Generale deputy CEO of the group Pierre Palmieri visited Abidjan last year to reinforce this.

After being knocked back by Russia’s invasion of Ukraine, Kazakhstan’s economy rebounded last year, notching up over 5% growth on strong levels of consumer and public spending.

DemirBank is Kyrgyzstan’s best bank in recognition of an impressive performance last year.

Scotiabank is delivering on the promise of its 2018 acquisition of BBVA’s bank in Chile by consolidating its position as the third-largest private sector bank and is now closing in on second place. The bank closed 2023 with a 14% market share and, according to Fitch Ratings, the best risk rating in the industry. In Chile, Scotiabank enjoyed the highest income growth in the financial system. A combination of fierce cost control and increased digital penetration enabled the bank to generate a 41% efficiency ratio and significant savings. The other side of the balance sheet was also strong: revenues grew 10%. The bank’s operating income grew 9% and its return on equity rose to 12.3%.

Established in 1947 as Pakistan’s first commercial bank, HBL has consistently been at the forefront of the banking industry’s evolution. Last year, it solidified its position as a trailblazer, delivering impressive financial results while demonstrating its commitment to innovation. In recognition of this it receives the award for Pakistan’s best bank.

MUFG, Japan’s largest bank, had an excellent financial year in the 12 months to March 2024, setting new records for the group.

The Czech Republic has long been considered one of the most attractive banking markets in central and eastern Europe in terms of the risk-return dynamic. All the top five banks are foreign-owned, and the sector has been relatively consistent in terms of its earnings. The higher interest-rate environment, so far, has reinforced the sector’s good profitability, despite a new tax on bank profits, not least because asset quality has remained healthy.

For many US regional banks, the priority in the first part of 2023 was simply survival. But for the very best, ambitions went much further than that. For its excellent financial performance, the product of wise decisions made years ago and the continued execution of an impressive strategy, Fifth Third is the US's best super-regional bank.

Millennium bim, Euromoney’s best bank in Mozambique this year, has focused its efforts on technological improvements during the period under review.

Under the leadership of president Khairussaleh Ramli, Maybank has exceeded the broader industry performance and achieved several milestones this year, for which it receives the award for Malaysia’s best bank. With total assets exceeding RM1 trillion ($212 billion) and a remarkable 17.5% rise in net profit to RM9.35 billion in 2023, the bank has grown while delivering record dividend payouts. Profit before tax was up 5.6% and return on equity rose to 10.8% from 9.6% in the previous year.

With economic growth softening in Trinidad and Tobago – this year GDP is expected to come in at 2.2% compared to 2.5% in 2023 – Scotiabank continues to outperform other banks in the local market. Led by country manager Gayle Pazos, Scotiabank’s focus on digital transformation saw improvements in its platform relating to accessibility upgrades and security enhancements. The significant investment from the bank in this area over the past three years is helping to deliver efficiency and, in turn, stronger financial results.

Equity Bank continued to grow its total assets in 2023, surpassing the KSh1 trillion ($7.7 billion) mark at the end of the year. The bank maintained a third of its consumer loans to salaried civil servants, teachers and private-sector employees at 13% interest, despite the central bank hiking rates much higher.

For Danske Bank, Denmark’s best bank, 2023 was a year of rehabilitation after a difficult period that culminated in the settlement in late 2022 of historic money laundering issues. With a strong financial performance that saw profits nearly double even after adjusting for the regulatory charges in 2022, the bank has come roaring back to life.

Belgium-based KBC’s Bulgarian unit formally merged with former Raiffeisen International Bank subsidiary United Bulgarian Bank (UBB) in 2023, creating the country’s biggest bank. KBC had completed the legal acquisition of RBI’s operations in Bulgaria in 2022. Most of the synergies of the merger were, therefore, far from being realised in 2023 as the operational integration was only just beginning.

Things could not have gone much worse in 2023 for Islandsbanki, the bank that won this award in the past two years. A long-awaited regulatory report into the sale of part of the government’s holding in 2022 found that Islandsbanki itself had committed various violations during the process. Islandsbanki was fined Isk1.2 billion ($8.6 million), a record for Iceland.

Global IME Bank’s merger with the Bank of Kathmandu last year proved to be a game changer, catapulting the combined entity to the top of Nepal’s banking sector. This merger is considered an effective step in consolidating the country’s financial resources and in recognition of this, it receives the awards for Nepal’s best bank.

As India’s second-largest private bank, ICICI Bank has once again demonstrated its ability to outperform its peers. While its formidable competitor, HDFC Bank, has a significant acquisition to digest, ICICI Bank has seized the opportunity to catch up in valuation and surpass market expectations, making it India’s best bank this year.

Ecobank Sierra Leone recorded double-digit growth in its commercial banking operations last year, with gross loans to business customers up by 45% to $11.8 million. Customer deposits were up by 3%, reaching $25.7 million.

A spike in Armenian bank M&A this year has underscored the growth opportunity for banks in the local market. The country’s best bank, Ameriabank, was bought by Bank of Georgia earlier this year, and Ardshinbank is in the process of acquiring HSBC Armenia.